At Crazed Performance Repair LLC, we are a small, family-run operation dedicated to quality automotive service and specialized tools/kits. Because we are not a massive corporation that can absorb credit processing and handling losses, our return policy reflects the actual costs associated with processing returns.
Return Conditions & Fee Structure
Unused products in their original, undamaged state may be returned under the following terms:
| Condition | Fee Deducted | Details |
|---|---|---|
| All Returns | 5% | Standard non-refundable processing fee. Original shipping is non-refundable. |
| Within 30 Days | 5% | Refund minus the 5% processing fee and original shipping. |
| After 30 Days (up to 60) | 10% | Additional 5% restocking fee for inventory holding, re-inspection, materials. |
| Large Parts Kits | 10–15% | Mandatory minimum 10% (15% after 30 days). High-part-volume kits like AFM & DFM Delete. |
| After 60 Days | N/A | Standard refunds no longer available. May offer buyback at 50% — contact us. |
| After 1 Year | N/A | We reserve the full right to accept or reject any return request. |
Refund Processing Timeline
- Once your return is received at our facility, we inspect all parts for damage or wear. If items are used or damaged, lost value will be assessed at our discretion.
- Refund processing begins within 3 business days of receiving and verifying the returned product.
- Once initiated, funds typically take 3–5 business days to settle back to your original payment method.
Return Shipping Address:
Crazed Performance Repair LLC
209 East Section Road
Avon, SD 57315
209 East Section Road
Avon, SD 57315